- Past notices
- No further notices from the past 14 days.
Services seem to be mostly restored but some users may still experience intermittent connectivity issues or delayed email delivery. Microsoft are validating recovery across different connection methods and monitoring service stability to confirm that improvements are sustained.
Current status from Microsoft: We’re seeing encouraging recovery progress in Europe, with service availability and email delivery performance improving across a growing portion of affected Microsoft 365 infrastructure. Japan remains comparatively more stable, while North America is also improving; however, some users may still experience intermittent issues as recovery actions continue.
We're focused on addressing the remaining areas of disruption and improving service consistency across affected regions. Reducing email queues and backlogs remains a priority, and the extended 48-hour email timeout window remains in place to help protect delayed messages as delivery catches up.
Microsoft are extending the email timeout window to 48 hours to help protect delayed messages while service recovery continues.
This mean any email sent that is affected by the current issue should be held for up to 48 before being bounced back as a non-delivery to the sender, during the 48 hours the server will continue to try and deliver it to the mailbox.
Affected services
Exchange Online Microsoft 365 suite Microsoft Defender XDR Microsoft Teams SharePoint Online
Microsoft are seeing some positive results for server stability after applying an update/fix on part of the infrastructure. They are monitoring the situation and will continue to work on restoring the service as soon as possible.